Preventable ESTA mistakes

Review common errors before you submit

These examples explain consistency and risk checks. They do not determine eligibility or replace legal advice.

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Guidance, not a government decision

We are an independent assistance provider. CBP decides ESTA authorization, and an authorization does not guarantee admission.

Read and apply on the official CBP website

Mistakes the guided form can help surface

The catalog is versioned, source-linked, and maintained from the Ops panel.

Passport

Passport number does not match the bio page

A mistyped letter, zero, or spacing difference can make the application inconsistent with the passport.

Example: Entering O where the passport prints 0.

What to do: Compare the value with the passport bio page and MRZ, then correct it before certification.

Passport

Names are entered differently from the passport

Missing surnames, transposed given names, or omitted punctuation can create an identity mismatch.

Example: Using a nickname instead of the printed given name.

What to do: Use the names exactly as printed on the passport bio page.

Passport

Passport validity needs attention

An expired passport or inconsistent expiry date prevents safe preparation.

What to do: Check the expiry date and official passport requirements before continuing.

Eligibility

A prior visa or ESTA refusal is overlooked

Prior refusals and entry decisions require careful, truthful answers and may need expert or legal guidance.

What to do: Review the exact question and records; do not guess or omit a prior event.

Eligibility

Restricted travel or dual nationality is missed

Country-specific dates and exceptions can affect Visa Waiver Program eligibility.

What to do: Use the current official guidance and provide complete travel and nationality details.

Travel

The planned activity does not fit ESTA travel

Work, study, or immigration intent may require a visa route instead of ESTA.

What to do: Pause checkout and review the appropriate official visa route.

Travel

The planned stay is close to the program limit

A near-limit stay or repeated travel may require additional review of purpose and circumstances.

What to do: Confirm dates and purpose, and seek qualified advice when circumstances are unclear.

Payment

Official and assistance fees are confused

The official application fee and the optional assistance service fee are separate lines.

What to do: Review the itemized quote before payment and use the official site if you do not want assistance.

What a check result means

A finding controls the next safe action; it is not an eligibility verdict.

Information: continue after reading the relevant guidance.
Confirmation: review the answer and explicitly confirm it.
Expert review: preparation may continue, but automated filing is blocked.
Hard stop: answers remain saved, but checkout and filing are unavailable.

Prepare with clearer checks

Your answers are saved and you can return to correct them before certification.

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